Terms & Conditions
Hello and welcome to the SOMNIATE Official website. We welcome you to read our Terms & Conditions before making a purchase or placing an order on our website. By using the website and any related services, commodities, or software the “Website” together, you agree to these terms and conditions of use (“Terms and Conditions”). You also agree to the terms and conditions by registering an account, checking in as a guest, or logging into the website. We may make changes to our website and the Terms and Conditions on a regular basis; these changes take effect immediately after they are placed online and without prior notice. If you disagree with our Terms and Conditions, you should cease using our website.
Agreement
You agree to accept responsibility for your conduct by using this website. If we discover that you have participated in prohibited activity or violated our terms and conditions, we retain the right to temporarily or permanently limit your access to our website. We are not accountable for losses or damages caused by factors other than our faults, or for indirect losses caused by the transportation industry or force majeure. We will only be liable for your losses if we violate our Terms and Conditions.
Your Account
We will save your information as you register on our website to make things easier for your subsequent transaction (s). Your mailing address, phone number, and other details must be correct, comprehensive, and accurate. Your personal information will be kept private.
Refund Policy
Please make a video of yourself unboxing the products. The video must be clearly viewable. We regret that we cannot accept your complaint if you do not have the video or if the video has been manipulated and does not show any damage. If you have a recording that proves the damage, please email it to cs@somniate.id with the subject “I got damaged products” or text/WA us at +628113890505.
We apologize if you received a product that was not what you bought! Please email us at cs@somniate.id or text/WA us +628113890505 and we will make sure you get the correct one! Remember to send us a video of the product being unboxed. The video must be clearly viewable. We regret that we cannot accept your complaint if you do not have the video or if the video has been manipulated.
